Our approach to supporting you

Helping you to be in control

We put you at the heart of decision making about what you want to achieve  - with a focus on what matters to you.

Seamless partnership working  

This means we aim to provide you with a seamless experience, with the best possible care from a multiple of places: your GP practice, the community care providers (including physiotherapy), hospital services and other local services, in a way that it is joined up, so you don't have to tell your story more than once.  

Prevention is always better than cure 

We work with you to manage both the illness and injury you're already experiencing, and to prevent further injury or pain developing. This means we provide a strong emphasis on prevention, early intervention and self-care to reduce the development of more serious injury/illness.  

Improving independence

We will support you to manage your care when you are not receiving treatment.